The customer may always be right, but that doesn’t mean that they are always happy. Even the best businesses fail in terms of delivering exceptional customer experiences once in a while. The trick is to learn from those setbacks so that you can... (Read More)
Warm weather is right around the corner. Plants are blooming, and the grass will soon need to be mowed. The warm sun tickling your skin can only mean one thing - spring is here! It is time to get outside. You and your family will "spring" into fun... (Read More)
Is it time to make some changes in your life? It is the perfect time of year for it. For many spring is a time of new beginnings encouraged by a spirit of optimism after months of cold dreariness. As Doug Larson said, “Spring is when you feel like... (Read More)
Are you ready to embrace longer days and warmer temperatures? The first day of spring is generally recognized as the Vernal Equinox. But be honest - didn't you notice a 'spring' in your step as soon as you turned the calendar over to March?
March... (Read More)
Did you know that in ancient China, people used to send written messages to wish others a Happy New Year? The messages were actually part of the tradition to scare away the wild beast Nien. |
In the spirit of this ancient tradition, here is a bit... (Read More)
Don't you love getting a card or letter from someone you love? Knowing the thought, care and time taken to send a "just right" message makes it so special. Have you ever thought about how that message gets to you?
The postal service as we know it... (Read More)
Before email, text or snapchat, there was one way to communicate that was even cooler, though much less reliable: sending a message out to sea in a bottle. Countless stories have been shared of bottles that were sent out to test drift currents, to... (Read More)
Whew! Well, we made it through another holiday season. So how are you feeling? Are you ready to take on the new year? Or are you finding that the pre-season Grinch is back? With all the fun and joy of the holidays, it can still be tiring. And you... (Read More)
Cold and flu season is upon us, and as much as we all hope to avoid catching something, we inevitably do. Calling in sick to work when you work from home can be just as much of a hassle as convincing your boss you are actually sick. So here's how to... (Read More)